At DeskLeo, we value your privacy. This policy details how we handle the personal information collected when you visit our website, submit queries through our contact forms, book discovery calls, or chat with our demonstration AI bots.
1. Information We Collect
We collect information that you voluntarily provide to us when scheduling appointments or submitting enquiries:
- Identity & Contact Details: Name, business name, email address, phone number, and niche.
- Enquiry Details: Project requirements, CRM fields, and questions you ask our AI chat simulator.
- Usage Metadata: IP address, device specs, browser types, and cookie preferences.
2. How We Use Your Information
We process your information to fulfill scheduling requests and improve our services:
- To manage and sync appointment bookings via our calendar software (Cal.com).
- To answer queries submitted through website forms or direct email (processed via Resend).
- To record conversion events for traffic analysis (Google Analytics 4 and Microsoft Clarity).
3. Data Sharing & Security
We do not sell, rent, or lease your personal information to third parties. Data is only shared with trusted sub-processors necessary to run the service (calendar managers, transactional email APIs, and secure CRM pipelines). All form data is encrypted in transit using standard secure protocols.
4. Your Data Rights
Depending on your location (such as the UK or European Union GDPR zones), you have the right to request access to, correction of, or deletion of your personal records. To initiate a request, please contact us at prateek@fix4u.in.